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Privacy policy

We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

This website privacy policy is divided into the following sections:

• Who we are

• Our website

• Our collection and use of your personal information

• Cookies and similar technologies

• How to complain

• Your rights

• Keeping your personal information secure

• Changes to this website privacy policy

• How to contact us

 

Who we are

 

This website is operated by Sentiero Wellness Training (EI).

We collect, use and are responsible for certain personal information about you.

Our website

 

This privacy policy relates to your use of our website, www.sentierowellnesstraining.com.

Our collection and use of your personal information

 

We collect personal information about you when you access our website, register with us, contact us, send us feedback, complete customer surveys or participate in competitions via our website.

We collect this personal information from you either directly, such as when you register with us or contact us or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:

• your name, address and contact details

• details of any feedback you give us by phone, email, post or via social media

• information about the services we provide to you

We use this personal information to:

• create and manage your account with us

• verify your identity

• provide services to you

• customise our website and its content to your particular preferences

• notify you of any changes to our website or to our services that may affect you

• improve our services

This website is not intended for use by children under the age of 18 and we do not knowingly collect or use personal information relating to children.

Our legal basis for processing your personal information

When we use your personal information, the legal bases we may rely on include:

• consent: where you have given us clear consent for us to process your personal information for a specific purpose

• contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract

• legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)

• legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)

Further information—the personal information we collect, when and how we use it

For further details on when we collect personal information, what we collect as well as how we use it, please contact us at sentierowellness@gmail.com.

Who we share your personal information with

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party unless necessary to proceed with your payments.

Whether information has to be provided by you, and if so why

We require you to provide contact details (eg name, email, phone number) to enable us to register you to our communications or answer a query you sent through our contact form or chat box. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

Cookies and similar technologies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We may use cookies and other similar tracking technologies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

You may access our Cookie Policy below.

 

For further information on cookies generally, please visit www.aboutcookies.org or www.allaboutcookies.org.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

If you are an EU client, the General Data Protection Regulation (GDPR) also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.

 

Your rights

You have the right to:

• fair processing of information and transparency over how we use your use personal information

• access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address

• require us to correct any mistakes in your information which we hold

• require the erasure of personal information concerning you in certain situations

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

• object at any time to processing of personal information concerning you for direct marketing

• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• object in certain other situations to our continued processing of your personal information

• otherwise restrict our processing of your personal information in certain circumstances

• claim compensation for damages caused by our breach of any data protection laws

If you would like to exercise any of those rights, please:

• email, call or write to us

• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

• let us know the information to which your request relates

 

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How Wix protects information:


Our Digital Properties hosting service provides us with the online platform that enables us to provide the Service to you. Your data may be stored through our hosting provider's data storage, database or general purpose applications. They store your information on secure servers behind a firewall and provide secure HTTPS access to most of their services.
 
Despite the best efforts and measures taken by us and our hosting provider, we cannot and do not guarantee the absolute protection and security of any information you upload, post or otherwise share with us or anyone else.
We encourage you to set strong passwords and to avoid providing us or anyone else with sensitive information the disclosure of which you believe could cause you substantial or irreparable harm. In addition, as email and instant messaging are not recognized as secure forms of communication, we ask and encourage you not to share sensitive information through these methods.

 

Changes to this website privacy policy

This website privacy policy was published on 27/12/2022 and last updated on 20/12/2022.

We may change this website privacy policy from time to time, when we do we will inform you via email.

 

How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you.

If you wish to contact us please send an email to sentierowellness@gmail.com or call us at +33 6 29 33 51 93.

Cookie Policy

This is the Cookie Policy for Sentiero Wellness Training, accessible from www.sentierowellnesstraining.com.  

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies, please read “What Are Cookies”.

How We Use Cookies

 

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.


For information, the user can find at the following addresses the steps to follow in order to configure his browser software to oppose the recording of "cookies" files:

In the event that the user decides to deactivate the "cookies" files, he/she will be able to continue browsing the site. However, any malfunctioning of the site caused by this manipulation cannot be considered as being the fault of the site editor.

 

The Cookies We Set

Description of the "cookies" files used by the site


The site editor draws the user's attention to the fact that the following cookies are used during navigation:

Strictly necessary

Name of the cookie: XSRF-TOKEN
Duration: Session
Purpose: Used for security reasons

Cookie Name: hs
Duration: Session
Purpose: Used for security reasons

Cookie Name: svSession
Duration: 12 months
Purpose: Used in connection with user login

Cookie Name: SSR-caching
Duration: 1 minute
Purpose: Used to indicate the system from which the site was rendered

Cookie Name: _wixCIDX
Duration: 3 months
Purpose: Used for system monitoring/debugging

Cookie Name: _wix_browser_sess
Duration: Session
Purpose: Used for system monitoring/debugging

Cookie Name: consent-policy
Duration: 12 months
Purpose: Used for cookie banner settings

Cookie Name: smSession
Duration: Session
Purpose: Used to identify members logged into the site

Cookie Name: TS*
Duration: Session
Purpose: Used for security and anti-fraud purposes

Cookie Name: bSession
Duration: Session
Purpose: Used to measure system efficiency

Cookie Name: fedops.logger.X
Duration: 12 months
Purpose: Used to measure system effectiveness

Third party cookies

When browsing the site, the user is made aware that third party cookies may be stored.

In particular, these are the following third parties:

Google

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

If you are still looking for more information, you can contact us by email at sentierowellness@gmail.com

or call us at +33 6 29 33 51 93.  

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